Support centre
Find guides, FAQs and best practices for Acuity Networks.
Sandbox environments
Free, isolated test environments that mirror production behaviour.
Accessibility
WCAG 2.1 AA throughout the product, verified by external audits.
SDKs and CLI
Tooling for JavaScript, Python, Go and a scriptable command line.
Granular permissions
Role-based access with attribute conditions for sensitive actions.
Top questions
How long does a typical onboarding take?
Most teams are in production within two weeks. A guided checklist and a named contact help keep things on track.
Can I export my data at any time?
Yes. A self-service export delivers a portable archive in standard formats. There is no lock-in.
Do you offer a free trial?
Yes, a 30-day trial of every paid feature, no credit card required. Sandbox environments remain free indefinitely.
Where is customer data stored?
You can choose between EU, US and APAC regions during account setup. Data is encrypted in transit and at rest.
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